SHOPPING INFORMATION

What is the difference between a square bottom bag and a stand up pouch?

A square bottom bag has four independent side panels and a flat bottom panel like a open top box. A stand Up pouch consists of three sides a front, back and bottom. 

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What are the most popular uses of Square Bottom Bags

Coffee packaging is the most common use for square bottom bags, but they are also used for dog and cat food, rice, and many other products.   

Can a square bottom bag hold liquids

No, this would not be a good use for a square bottom bag

 
What is the Best size square bottom bag to hold 12oz of coffee?

All our square bottom bags are made to order including the size, and material. A popular size for 12oz of coffee with a ez-pull zipper is a 5x8x3 (127mmx203mmx80mm)

What size stand up pouch is best for packaging my product?

One of the best ways to determine the correct sizing for your pouch is to purchase competitors products and test it out in their bag.

PAYMENT INFORMATION

Can I speak to someone on the phone?

Yes, we always look forward to speaking with our customers. Please call (778) 898-8245 Monday through Friday, 9 - 4pm PST. Alternatively, you can email info@ecopackpack.com

Which payment do you accept?

We accept PayPal, Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay. All payments, taxes and invoices are managed by strip.

Is it safe to use my credit/debit card on ecoblendpack.com?

Yes, it is completely safe to use your credit/debit card on our website. We use advanced encryption technologies and secure payment gateways to ensure that your personal and payment information is protected at all times. Our website is PCI-DSS compliant, which means we adhere to the highest standards of data security in the industry.

Can I change my payment method after placing an order?

Once an order has been placed, you cannot change the payment method directly through the website. However, if you need to make changes, please contact our customer support team as soon as possible. They will assist you in modifying your payment method if the order has not yet been processed or shipped.